Owned and operated by Fitzgerald Investment Ltd, a UK-based company, Tropezia Palace is an online betting venue that’s also regulated by the Government of Curacao, and at first glance, it doesn’t appear that promising.
The site has a somewhat dark appearance, where the deep dark red is the predominant color, with splashes of pale gold and cream to provide the best contrast.
Even though the design isn’t anything to write home about, it appears neatly laid out, and it isn’t hard finding your way around all the options, features, and games.
Aside from the usual batch of featured elements featured on online gambling sites, it was quite refreshing to see testimonials and even the news section!
No matter which option or page you visit, you will always have all the options readily available, so, in terms of user experience, the site really cuts it.
Promotional Offers
Each and every new customer will get a warm welcome in the form of a first deposit match bonus. But that’s just the beginning…
… as each Friday they have a Happy Hour promotion which is also a deposit match bonus in a way. What’s really cool about this one is that there are no withdrawal limits on your winnings!
On Wednesdays, the casino offers the so-called Ladies’ Night bonus, which is yet another deposit match bonus, aimed only at female players.
Guys, fear not, as you won’t be left out! Each Tuesday, there’s a Gentlemen’s Night promotional offer, where you can also get a deposit match, and you can potentially score some nasty big wins.
Unfortunately, we can’t provide you with any info on a loyalty program, since they don’t have one. We were quite surprised that a fine casino like this one hasn’t sorted itself out so that it rewards its most loyal customers, but hopefully, that’s about to change, perhaps after they read this review.
Games
The heart and soul of each and every online casino is its virtual games lobby. No matter how good the design is, and no matter how generous the bonuses an promotional offers are, you won’t keep visiting a venue unless it has some top-shelf games.
This one is powered by a very large number of different game providers, so it’s safe to say it’s full to the brim with so many hot titles, covering several game categories.
Without further ado, let’s take a quick little tour of the lobby, shall we?
Slots
The majority of the games lobby is populated by video slots, and you can also browse them by manufacturer. Those who caught out attention include Event Horizon, Giovanni’s Gems, Alkemor’s Tower, Mision Espacial, Neon Staxx, Jack And The Beanstalk, Viking Runecraft, and Holmes And The Stolen Stones.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Safari Heat | 15 | ||||
 | Attraction | 10 | ||||
 | Wings of Gold | 20 | ||||
 | Dolphin Reef | 20 | ||||
 | Glow | 15 | ||||
 | Tiki Paradise | 10 |
Blackjack
All you blackjack aficionados will surely be very pleasantly surprised when you check what’s Tropezia got in store for you. Options include 21 Burn Blackjack, Blackjack Classic (High and Standard Limit), Pontoon, European Blackjack, Double Exposure, American Blackjack, and quite a few more.
Roulette
If your passion is to spin the wheel, then you could try your luck at American Roulette, Common Draw Roulette, French Roulette, Super wheel, or other roulette options.
Poker
Poker and its many derivatives are always popular among players who are on the lookout for some table game action, and Tropezia Casino offers many options, including Caribbean Poker, Casino Hold ‘Em, Casino Stud Poker, Draw Hi-Lo, Red Dog, Pai How Poker, and Oasis Poker.
Video Poker
When there are so many different video poker variations available out there, it really is hard to pick one, but over here you will really be spoiled by choices, including titles such as Joker Poker, Deuces And Poker, Joker Wheel Bonus, Jacks Or Better, Deuces Wild MH, and All American, among others.
| Logo | Name | Software |
|---|---|---|
 | Deuces Wild 4 Line Video Poker | Playtech |
 | Aces & Faces | Playtech |
 | Deuces Wild | Net Entertainment |
 | Jacks or Better | Net Entertainment |
 | 4 Line Aces and Faces | Playtech |
 | Jacks or Better 50 Line Video Poker | Playtech |
Keno
Those who are fans of the classic Chinese game will surely enjoy the five titles on offer here, and these include Klub Keno, Instant Keno 40, Keno, Instant Keno 80, and Traditional Keno.
Other Games
Those that didn’t fit any other category have ended up here, and such titles include Fruiterra Fortune, Craps, Baccarat, Bingo Cocktails, Weed Whacker, Punto Banco, and many, many more.
Supported Devices and Platforms
Even though the site is user-friendly when you access it from your PC or your laptop, it simply isn’t optimized for use on mobile phones and tablets. It is simply a scaled down version of its desktop counterpart, so all the options and buttons are really small and hard to press and select.
Also, reading anything on the site is nearly impossible, due to very small fonts…
Luckily enough, there is no need for any additional downloads, and you can play all the games on the go. All the games in the lobby come in a demo mode, so you can try them out for free, but if you want to score some cash, you better wager some, too, and in order to do so, you will need to log into your account first.
Banking Methods
This is yet another aspect which isn’t bad but could be improved greatly. Players come from different areas of the world, so that’s why it’s always good to have numerous banking options available, but unfortunately, that’s not the case here.
Yes, Mastercard and Visa debit and credit cards are accepted, but besides this, they will only offer two more e-wallet services and these are Neteller and Skrill.
Accepting cryptocurrencies and various other e-wallet options would greatly improve the overall experience at the Tropezia Palace.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 Maestro | ||
 MasterCard Credit | ||
 Visa Credit |
Customer Support
It’s always nice to see that there is an FAQ section on an online casino site, but this one will only cover your basic issues, so there is no segmentation or different categories of questions.
If you still need to address the customer support staff you can do so by filling out a form or by sending an email to [email protected].
For those urgent situations, when you simply don’t have the time to wait for a reply to your email, you can try reaching the staff via live chat, but keep in mind that it isn’t available 24/7.
Even though the telephone is listed as one of the available options of communication, we didn’t really manage to find it anywhere, so the aforementioned options are the only ones you can rely on.
Licencing
As mentioned earlier, the venue operates under a licence issued by the Government of Curacao.
Restricted Countries
Countries that are not allowed to register at Tropezia Palace include:
Afghanistan, Albania, Algeria, Angola, Australia, Belgium, Bulgaria, Cambodia, Canada, Curacao, Denmark, Ecuador, Estonia, Guyana, Hong Kong, Iceland, Indonesia, Iran, Iraq, Israel, Italy, Korea, Republic of, Kuwait, Laos, Lithuania, Mexico, Myanmar, Namibia, Netherlands, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Serbia, Singapore, South Africa, Spain, Sudan, Syria, Taiwan, Turkey, Uganda, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen, Zimbabwe
Recent Comments
40 Comments
User reviews marked with this logo are syndicated from LCB.org
@Mojo Jojo thanks for the info. We have updated the review.
Oh wow, it has been a while since I played at this casino. I know I did play almost everyday back in the day and apparently my memory just wiped out this casino from my brain. I tried to login just now and apparently this casino is now restricted from my country. Too bad, I was planning to make another deposit but it’s a no go. LCB you can add the netherlands to the restricted country list.
I have not made a deposit at Tropezia Palace because I can not display the games on Mozilla Firefox or Google Chrome.
did not find any solutions.
I deposited on this casino over 2 years ago and got the welcome bonus but never made a withdrawal. I never see this casino anywhere in any forum or anything… they dont make any promotions i think… I also never got any email from them… I think this is the only casino that doesnt send any promotion emails or ANYTHING any are not active at any forum or something. Never hear of them … But its a trusted casino they are rated very good on some big casino based forums, not only on LCB. Bad thing is that the site is a bit slow and when you click on something it has to load for some seconds…
do they promote? i dont think so coz im registered and have deposited once at least. liked the way it looked but it was back in the day. dont know these days. finances worked fine i guess but didnt win anything so it was time to move forward and to let go. is for other people!
The welcome offer is not that high, I think it’s 20×20 ? Anyway, I played because of the WO and I wasn’t very lucky. They have a lot of games I favour, NetEnt and Microgaming, but I don’t think I will go back there, because they don’t seem to give out much promotion.
After two pending days, my withdrawal was accepted and the money took two days to reach my account (wire transfer). I’m thrilled and I won’t hesitate to deposit again 🙂
Hello again ! Made my first withdrawal yesterday. I had to send several documents (id, utility bill, copy of my credit card) and these were approved very quickly (two hours or so after I sent them by email). The money should be wired to my bank account very soon so let’s keep my fingers crossed. But I’m sure everything will be fine since this casino is five stars 🙂
Great casino, they are the mom casino of slotsmillion if i understood correctly? Bit different bonus policies tough, cannot withdraw in here before your whole bonus is wagered. Lets us hope that will change some day, since they do have 40x wagering which i don’t like too much. Haven’t never made withdrawal from here so cant say anything about the speed of them.
Five stars out of five. Really satisfied with this casino 🙂 And I’m picky!
Thank you sanchya,. The list of restricted countries has been updated.
They dont accept Latvia!
This casino has one of the best software choices. I’ve played there a few times and so far had no luck, I haven’t made any withdrawal from them. I think they are quite thight with their bonuses so I played without them. Game selection and support were really nice.
i deposit few times at Tropezia palace, but i don’t like them so much, because i lost like 8-9 deposits, never received any free spins from them, or andy goodwill bonus which i get on other casino’s always!:) and there site looks old, and they don;t even have a mobile casino? every casino has that in these times:) they only have friday promotion for 40% bonus;) but i don’t take that one since i wont deposit there anymore, i don’t know how they are with skrill cash outs since i never had a change to withdrawal any amount hehe;) but they only good thing is the 20X wager on first deposit bonus but i leave tropezia palace;)
Great choice of games, that combinates popular NetEnt, MG, and even Rival software. I made my first deposit at this casino and, alhough my country is not on bonus list, I was offered 50% bonus with just 20xb&d wagering requirement. I did playthrough but did not cashout as did not reach min withdrawal amount of $50. Anyway I had a great time playing any game I wanted.
I wouldn’t bother depositing here. Something funny going on when you fail to get a decent win every time you deposit.
Nice Netent casino,but what I didnt like about them its when i did made my first depoait they were running promotion of 200% match bonus.I didnt get that bonus,just because of that country restriction.Decent casino!
They have send me an email after a few weeks from registration with a first deposit bonud.I made my first deposit but surprise n bonus for me.When I contacted the support they told me that Romania it is not alowed to take the bonus.And I asked them to put my money back in neteller because I don’t want to play without a bonus. After a cople of minutes they said that I will receive a bonus but only once. I lost the money end never deposited again.
The only shame is, that this casino doesnt redeem the bonus before first deposit, but after it … otherwise it would be quite generous welcome offer, also when I see the variety of software providing. Just swap them to “before” from “after” 🙂
No they are not associated in any way. Two totally different casino groups.
Never mind my post above because I just received an email with my login info in my inbox and the strange thing about this is they sent me the login info of LeoJackpot casino?? is this his sister casino? is this probably the reason why LeoJackpot blocked my account?
Wow, I haven’t seen this casino for a while, I do remember playing here in 2011 and made two deposits with my old skrill account (formerly moneybookers). Never won anything and so never made any withdrawal. I forgot my login info and tried to recover it via their link but never received any email from them about this issue, too bad actually because I do want to play here again because now they also have NetEnt video slots. I’ll try to find my login info in my inbox, if I can’t find them I’m afraid this would be the end playing at this casino.
I really like this casino, I didn’t think it would be that special before i signed up, i had never heard of it before. It features ALOT of gaming software and you will never run out of things to play. And i believe it has a 200% welcome bonus which is great. The customer support where good when i asked about withdrawals, they responded promptly and i had no issues.
@amanda88 About withdrawal If you’ve used a Debit/Delta/Credit Card, Paysafecard or UKASH they will send your winnings via a bank transfer. If you use NETELLER or SKRILL, your winnings will be transferred back into the same account. Luckynn
Thanks for feedback amanda88. This is what they explained. Every time a withdrawal is being made it means an extra cost for the casino. Hope this helps Luckynn
Nice looking site with all my favorite games. Major downside is that the minimum withdrawal is $100 and you can only withdraw by wire transfer. This pissed me off. Other than that nice games.
awesome casino. great customer support and cool slots. thumbs up for the great bonus offer and extra $12 free.
After reading some of the comments, I was surprised to see that anyone was unhappy with tropezia. I have been playing here for a while now and I have nothing but good things to say about it. I have made so many friends here and I have never come across a support time that is more friendly and helpful than the one they have here. I was extremely impressed with their cashouts. I typically find myself adding a day or so to whatever a site claims to be their amount of time for cashouts. However, I couldn’t believe how fast the process was the first time I played here. I thought it must have been a fluke, or a one-time thing that certainly would never last. Months later, I am still receiving the same kind of speedy cashouts and great service. They have great games here as well, especially the slots.
I like this site. As I already commented I claimed the exclusive bonus, sadly didnt manage to win but still was fun to play some games like Rook’s Revenge, Mr. vegas and Treasure Room.
This site has quickly become one of my favorites! They have a huge selection of gaming consisting of anything and everything. I was particularly interested in checking out their slots because they tend to be my go-to thing. They offer some really exciting, and extremely stunning 3D slots that I can’t seem to get enough of! A couple of my favorites to play include Jackpot Jamba and At the Copa. The jackpots can get pretty big and the themes make for a more fun gaming experience. They also have a nice variety of other games as well, so if you’re not crazy about slots, there’s tons more offered. I must also say that their customer support team is fabulous and I was very impressed. I have come across only one small issue during my time here and when I contacted customer support, they were super nice and helpful and took care of it immediately.
an awesome exclusive. thank you 🙂
I have to agree with most of the comments here. I had an issue with making a deposit ( entirely my fault ) after which I received a call from Tropezia support which walked me through the process. They seem to genuinely care about their customers , and although I didnt manage to cashout I do plan on coming back soon ( that is if Im offered some loyalty bonus lol )
One of the fastest cashouts ever for me. They do require verification documents sent, but the whole process including receieving my funds took just bit over 48hours. Big thumbs up!
pretty cool casino if you ask me. I like their Sheriff and Betsoft games , especially 3D game called Rook’s Revenge and Mr. Vegas ( which by the way has a nice progressive that i’m hoping to win lol ).
I am always careful to check all the comments in advance to registering an account, so I was a bit cautious, just probing to see if everything works well on Tropezia. Lucky to say everything worked out nice to me, got the bonuses (it is always a good advice to contact the support, you are not being boring, just trying to speed things up). Anyway, their site looks really cool, modern and clean, with all relevant information right on the front page. I like the fact that you don’t have to spend ages on terms and condition, you will get all the rules on one place, and can concentrate on the games. They are using Betsoft as the software provider, not a name I know from before, but I really like how the games look (some nice 3D graphics) and it is not impossible to win. They have a special promotion with a €5 No deposit bonus, and nice bonuses for the first three deposits (100% up to €180, 50% up to €180 and another 50% up to €180).
We were informed by realhead that issue was resolved. Readers should disregard the original comment as it is not reflecting the true nature of the case. Best Zuga LCB Admin
Hi Realhead – I would love to help, but you need to get in touch. We’ve tried to track down your account with us, but our head of payment confirmed we’ve never, in the history of the casino, taken 6 weeks to pay a withdraw (the longest was once for 2 weeks due to some extra security checks needed), so I cannot find you without more details. Are you sure you are talking about the right Casino?
Hi Realhead – sorry to hear you’ve been having issues, this is very uncommon, with first withdrawal taking no more than 4 to 5 days once we go through the security checks. Please could you get in touch with me directly? see if we can help re-address the issue? Thanks!
Hi realhead, You can contact their representative here : http://www.lcb.org/onlinecasinobonusforum/direct-casino-support/tropezia-palace-solera-casino/ best Admin
This casino is a scam – taken me 6 weeks to cash out! Rubbish CS Service Do not bother